We're sorry to hear that you never received any notification reminders. Please continue reading to find out how we can help you resolve this issue.



Step 1: Make sure that you have added at least one item in your prayer list


Prayminder will only send you reminders for the items you have added to your Praylist. Tap on the Praylist tab and add an item in your list. This could be anything that you want to be reminded to pray for.



Step 2: Make sure that you have enabled notification reminders within the Prayminder app


Please open the Prayminder app and tap on the 'Settings' icon that looks like a gear at the bottom right of the screen. Make sure that the switch next to 'Reminders' is turned on.



Step 3: Make sure you have allowed the Prayminder app to send push notifications to your device


In order to receive notification reminders, your mobile device needs to grant access to Prayminder to send notifications. Please ensure that your mobile device allows notifications in your phone's Settings application.


Still no notifications?


If you have followed the instructions in the previous two steps and still haven't received any notification reminders after a day, please send us a message so we can further investigate your case.